Department
The Tampa Bay History Center is hiring a Part-Time Visitor Services Associate to support daily operations at our admissions desk and museum store. This front-line role is essential to creating a welcoming and engaging experience for all visitors.
Key responsibilities
- Provide outstanding customer service to guests, members, and visitors.
- Process admission and membership sales accurately and efficiently.
- Assist with retail sales, merchandising, and inventory management in the museum store.
- Answer visitor questions and provide accurate information about exhibitions, programs, and amenities.
- Contribute to a positive team environment and help resolve visitor concerns professionally.
Qualifications
- Experience in customer service, retail, hospitality, or a related field.
- Strong interpersonal and communication skills.
- Ability to remain calm, flexible, and resourceful in a dynamic public-facing environment.
- Must be available to work a flexible schedule, including mornings, evenings, weekends, and holidays.
Additional information
- This is a part-time, hourly position, averaging approximately 20–25 hours per week.
- This position offers an hourly rate of $15.
Application instructions
Please email your resume with the subject line: “Visitor Services Associate” to [email protected]. No phone calls, please.
Equal Opportunity Statement
The Tampa Bay History Center maintains an equal employment opportunity policy and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression. This applies to all terms, conditions and privileges of employment including hiring, probation, training and development, promotion, transfer, compensation, benefits and termination. This ensures fair employment practices at the Center and compliance with applicable federal, state and local laws.